Patient Resource Center

Patient Rights:

To be treated with dignity, respect and courtesy.
To be allowed privacy and confidentiality regarding your medical records. No information will be released from The Everett Clinic without the patient’s written consent.
To ask questions, discuss and receive clear information from your physician regarding your health status and any necessary treatment.
To review and receive an explanation of your billing statement.
To participate in the selection of your Primary Care Physician.
To express concerns through our Patient Complaint Program.
The right to be informed of any human experiment/research affecting your health care.
To include advance directives in your medical record.
To expect that a reasonable effort is made to communicate with patients.
To inform you regarding withdrawal of care or treatment.
To have your guardian, next of kin or legal designee exercise these rights if you are unable.
To refuse care advised and accept the consequences and outcomes.
The right, within legal limits, to privacy & confidentiality regarding treatment & consultation.
The right to information regarding services and providers available within The Everett Clinic.
The right to information concerning fees for services provided.
The right to be informed as soon as it is discovered of any significant error in their health care and the possible short and long term consequences.
If you have a complaint you have the right to contact the Washington State Department of Health (1-800-633-6828, PO Box 47857, Olympia WA 98504-7857) or the Office of the Medicare Beneficiary Ombudsman (www.medicare.gov/Ombudsman/activities.asp).

Patient Responsibilities:

To know your health plan benefits.
To be prepared with questions at the time of your office visit.
To let us know if you do not understand, or cannot follow your health care instructions.
To give your doctor a complete list of all your prescriptions.
To notify us of any changes including name, address, phone number, employment, births, deaths or divorce.
To call us as far in advance as possible to schedule an appointment.
To give us 24 hour notice when you must cancel an appointment.
To let us know how we are doing.
To treat clinic providers, staff and other patients with dignity, respect and courtesy.
To pay the bill.
The expectation that the patient will follow medical advice unless they have specifically refused to do so.

In this section:

Questions / Comments

Questions & Comments:
You and your family should feel you can always voice your concerns. The first step is to discuss your concerns with your doctor, nurse, or other caregiver. If you have concerns that are not resolved, please contact our Administration department at (425) 339-5460, or use our online feedback form.

The Everett Clinic: For the whole you.

Patient Resource Center

In this section:

Questions / Comments