Billing & Insurance

We are contracted with more than 25 insurance carriers. If we are contracted with your insurance company, you will receive a billing statement from us after the insurance company has processed your claim. Your charges will be listed along with any payments received from your insurance company. This listing should correspond to the explanation of benefits (EOB) you will receive from your insurance company.

Please familiarize yourself with your insurance benefits. Your healthplan mandates that you are financially responsible for payment of all copays, deductibles, and non-covered services, and The Everett Clinic is contractually obliged to collect them. Please do not request that we adjust these from your account.

Billing Statements

Each member of your family will receive, as necessary, an individual billing statement on a monthly basis. Your initial statement includes information necessary for your insurance company and your personal records. There are additional instructions and information on the reverse side of your statement. The Everett Clinic also has payment plan options for patients in good standing.

What if we are not contracted with your insurance company?

If we are not contracted with your insurance company, we may be able to submit courtesy billing for you. At the time of your visit, you will be asked to sign a waiver stating you will be financially responsible for all services rended if your insurance company does not issue payment. Courtesy billing is a service we provide for our patients. You are still financially responsible for your account and you will continue to receive a statement until your account is paid in full.

L & I and Self Insured Companies

You should carry your L&I claim number with you at all times. This number must be presented to the receptionist at the time of your arrival.

Your employer will supply you with the necessary forms for billing if it is a self-insured company. We have the forms for all state-insured companies. If you are unsure, ask your employer. It will be necessary for you to fill out an accident report if you arrive without a self-insured claim form.

 

Customer Services

Pay your bill online or speak with a customer service representative at (425) 258-3900, Monday through Friday 7 am-7 pm to assist with your account.

Financial Assistance

We understand that there are circumstances that may warrant an extended payment plan.  To apply for special consideration, please complete the following confidential financial statement and mail it to:  The Everett Clinic, P.O. Box 5127, Everett, WA  98206. 

If you need to speak to a financial services counselor directly, please call (425) 258-3900.  We will work with you to find a satisfactory resolution to your situation.