Staring at me with a look that could kill, Jenny argued every point. I didn’t even have a chance to finish my sentence before she started her tirade. As our conversation wore on, my blood boiled. I was her supervisor---but she treated me like I was a maid that couldn’t do anything right!
We all have had friends, co-workers, supervisors, neighbors, and relatives that we would label as “difficult people”. What do they have in common? They trigger a powerful, negative response in us! Mostly we want to avoid these individuals when we can. But mostly, we can’t.
What are the... Read More