The Herald Business Journal wrote about The Everett Clinic Personalized Care Team that opened in May.
Internist Dr. Emily Savage contributed:
Sometimes a smile tells Dr. Savage as much about a patient's progress as the chart notes. One success story: a middle-aged woman with a history of substance abuse, anxiety and chronic pancreatitis. The team — which includes doctors, social workers, health coaches, a behavioral health practitioner, pharmacists and more — combined resources to address her challenges.
“She was so open and ready for help and support,” Savage says. “These patients are just like us and you can relate to many of their issues. We built trust rapidly and she’s been doing really well all summer. I see her in the hall smiling and it fills me with joy.”
Dr. Erica Peavy, Executive Medical Director for Transformation, also contributed:
"The national statistic, which holds true in Washington, is that the top 5 percent of patients — those with complex cases, the frail and elderly - account for 50 percent of all healthcare costs. We recognized that we needed more intensive care model and a team specifically designed to meet their needs."
Read the article, "Catering health care to individuals."