Personalized Care Team (PCT)

We offer care to people who have multiple complex medical issues.

Find care near you

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Video visit appointments

To schedule a PCT video visit or to talk about your care, log in to MyChart.

To enter your scheduled video visit appointment, select the button below.

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How the PCT works for you

The PCT is an interdisciplinary team in Everett, Marysville, and Seattle, led by clinicians who focus on a specific group of patients needing extra support to achieve optimal health.

This team provides comprehensive and coordinated care to patients with multiple complex medical issues. The PCT provides an outstanding patient experience while reducing the cost of care.

Eligible patients are identified with multiple chronic complex conditions and have certain value-based health plans.

If you qualify to be part of PCT, your primary care doctor will make a referral to our department, and one of our teammates will contact you to coordinate your care.

Your care team includes:

A physician team (doctor and APC)
Nurse Care Manager
Social Worker
Clinical Pharmacist
Medical Assistant
Complex Care Navigator
Palliative Care support

Benefits include:

Longer appointments with your doctor
Easier access to appointments
Extra support and communication from your care team
Convenient virtual care options, like video visits
Access to Home Visits
Referrals to Optum Care Washington, PLLC and The Polyclinic, PLLC, specialty services, if needed

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FAQ

When you see the PCT, you should have fewer visits to the ER and clinic. Fewer visits may mean fewer bills.

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The PCT is at the Everett Campus and Marysville, so you may need to change where you get care. And remember, a PCT member may also visit you at home, online or on the phone.

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The PCT includes all the health care professionals and services you may need in one spot. You’ll have longer appointment times so you can meet with members of your care team.

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